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Cultural Competency Group

Description:

• Train public and non-profit sector providers and educators all over NH
• Work with existing coalitions to improve effectiveness with clients from all cultures
• Develop leadership in minority populations
• Facilitate networking about cultural competency and diversity across NH and regionally
• Assist in eliminating barriers to services.

List of Services:

The Cultural Competency Group offers a wide array of services, including:

• Facilitation to shift awareness, skills, policies, resources, images, and more so your agency is better able to serve the needs of NH's increasingly diverse population
• Organizational cultural competency assessment, report, and recommendations
• Workshops
• Effective communication and workplace interactions across cultural lines
• Ongoing education of staff, volunteers, and board on specific service or outreach needs of NH co-cultures
• Communicating effectively when using interpreters

Cultural Competency Consulting:

NH Minority Health Coalition consultants can help your staff develop and implement the following:

• Strategic plan for cultural competency
• Systems for collecting input about cultural appropriateness of services from consumers and co-cultural leaders
• Organizational structure to support cultural competency
• Connection with NH cultural communities
• Job descriptions and performance reviews that reflect cultural competencies
• Recruitment and retention of volunteers, staff, and board from NH's cultural communities
• Skills in communicating and connecting with clients and colleagues from many cultures

Target Audiences:

Health care, mental health care and human service providers; educators; administrators; outreach and marketing staff; support staff, volunteers, and board members.

Some projects we have developed:

• The Mental Health Center of Greater Manchester Cultural Competency Initiative
• CARE-NH
• Springfield College course on Building Multicultural Organizations and Communities
• Weed and Seed Cultural Competency Priority
• Culture Forums

Our Consultant/Trainer Team:

• NHMHC staff:
  Lynn Clowes, M.A., Program Manager
  Cultural Competency Program
  Tel:(603) 627-7703 ext. 237
  Fax: (603) 627-8527
  Lynn@nhhealthequity.org

Understanding Cultural Competency Training for Cross-cultural Communications Organizational Assessment Developing Action Plans Appropriate Implementation If you are interested in receiving our services, designing services for particular situations, or would like to learn more about us, please contact: Lynn Clowes, Manager Cultural Competency Program Tel:(603) 627-7703 ext. 237 Fax: (603) 627-8527 Lynn@nhhealthequity.org

Health care, mental health care and human service providers; educators; administrators; outreach and marketing staff; support staff, volunteers, and board members.